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Privacy Policy

Company Name: TCG RED POCKET LEGACY
Registration Number: 202503113596 (JR0176867-T)
Contact: 017-938 0469
Email: tcg-redpocket@outlook.com


Introduction

At TCG RED POCKET LEGACY, your privacy matters to us. This policy explains how we collect, use, store, and protect your personal information in line with the Malaysian Personal Data Protection Act (PDPA) and international privacy standards.


Information We Collect

When you interact with our website or make a purchase, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping & Billing Address
  • Order Details

Payment Information (handled securely by third-party gateways)

Website usage data (cookies, IP address, browser type)


How We Use Your Data

We use the information you provide for:

  • Processing and delivering your orders
  • Customer support and after-sales service
  • Sending confirmations, updates, and promotions (if you opt in)
  • Improving our website and overall shopping experience
  • Meeting legal, financial, and tax obligations


How We Protect Your Data

Your data is stored on secure, password-protected systems.

Payments are encrypted and processed only through trusted third-party providers.

We do not keep or access your complete credit/debit card details.


When We Share Information

We will never sell or rent your personal data. Information may only be shared with:

  • Courier/logistics partners (for deliveries)
  • Payment processors (e.g., FPX, credit card providers)
  • Government or legal authorities, when required by law


Cookies & Tracking

Our website uses cookies to:

  • Enhance your browsing experience
  • Analyze traffic and performance
  • Save your preferences

You can disable cookies in your browser settings, but some features of our site may not work as intended.


Data Retention

We keep your personal data only for as long as necessary to fulfill the purposes listed in this policy or as required by law.


Your Rights

You have the right to:

  • Request access or corrections to your personal information
  • Withdraw consent from receiving marketing emails
  • Request account deletion (where applicable)

For any such request, please contact us at tcg-redpocket@outlook.com